Loyalty Program Terms

1. The program in one paragraph

Every FabDigit account has a loyalty rank. Ranks are earned automatically from your lifetime paid spend with FabDigit. Reaching a new rank grants a one-time account credit, and higher ranks can add further benefits (for example, free shipping) as shown at checkout. Your current rank, progress, and the full rank ladder are shown in your account menu. These Terms are part of the FabDigit Terms & Conditions.

2. How ranks are earned

• Rank progress counts settled cash payments on your account. Redeemed account credit, refunded amounts, and cancelled orders do not count.
• Upgrades are automatic once a rank's spend threshold is reached. Ranks are never taken away by the automation — your rank does not decay over time.
• FabDigit may also assign a rank manually (for example, invited accounts).

3. What ranks unlock

• Unlock credit — a one-time account credit granted the first time your account reaches a rank. Each rank's credit can be granted at most once per account. Credits expire on the date shown in your account, have no cash value, and are not transferable.
• Other rank benefits — higher ranks can carry additional benefits, such as free shipping, as shown at checkout. (The former per-rank percentage discount was discontinued on August 31, 2026; discounts already applied to orders placed before that date are unaffected.)
• Rank benefits may exclude certain charges (for example shipping, taxes, or duties) as shown at checkout.

4. Program changes

• The rank ladder shown in your account — including thresholds and unlock credits — describes the program as it exists today. FabDigit may modify, suspend, or end the program, or change any rank's thresholds and benefits, at any time.
• Changes apply prospectively: account credit already granted keeps its stated amount and expiry, and benefits already applied to placed orders are not affected.
• Displayed future benefits (ranks you have not yet reached) are informational and do not constitute a binding offer.

5. Fair play

• We may withhold or reverse rank upgrades, credits, or benefits obtained through fabricated accounts, payment abuse, or any breach of these Terms or the FabDigit Terms & Conditions.
• One account per customer counts toward one ladder.

6. Questions

Contact support@fabdigit.com with any questions about your rank, credits, or benefits.